[ Buyer ] PROTECTION

 

What does our buyer        protection      

service consist of? 

 

           This service offers a variable

         compensation             

system:

          

to gifts such as accumulation of points 

                                                               for your next purchase,

 

  from discount vouchers

  interest-free financing

  free shipping bonus, etc

 

 

                                     Because ?

Because if you are happy, so are we.

               ____

To start enjoying all the advantages,

register at this link: 

 

                         [     SIGN UP    ]

                                                                              

             

 We take care of our customers and

strive to         improve         

          

 

You can send us any suggestions

in this section: Visit the

link:

                                      

     [      FEEDBACK     ]

                                    

                  

You can request our buyer protection

service when:

 

1. Your order is delayed outside the

estimated delivery time:

( 15 days )

 

     [   Track  ]   my ORDER     

                     ____

 

2. You receive a product different from     

your order. 

                                     Check our

procedure        [      REFUND     ]

                  ____

 

      3. The waiting period has expired 

(15 days)  andy ou have not received

your order.                                  

                          ____

     [      RETURN POLICY     ]

                                              

 

4. If it takes us more than 48 hours to

respond to your inquiry

 

             CUSTOMER SUPPORT 

                                                      

 

 

5. You receive a damaged product.

                          ____

     [      RETURN POLICY     ]

                                              

 

If you have suffered a problem in your purchasing

experience with us, tell us because,

depending on the case,

 

we may be able to cover you even if your

incident is not covered by any of the

[ 5 ]  points indicated

above.  

 

Our buyer protection service also includes

a communication and

         

                             tracking      service

for your orders at no additional

cost to you.

                         

    [   Track  ]   my ORDER     

                            ____

With this free service you will be informed

of all the phases your order will

go through

                                       from the moment it

leaves our warehouses until you

receive it.

 

We will maintain [ communication ]  with you

writing to email address you indicated when

       placing        your

order

 

 

If you have any questions, we have dedicated

a [  FAQ  ] section to answer the most

common  questions. 

 ____

 

However, you can always contact

us through  our customer

service.

                       CUSTOMER SUPPORT 

                                            

[ On ] some occasions we take a while

to respond

                 

We ask that you be patient, if chat support

takes more than  [ 15 ]  minutes to

respond

              

We respond within a maximum period

      24 / 48 hours 

  

                                      WARNING       

The Blv-Palace store  typically

processes a HIGH volume of

sales 

                         due to the attention

  it receives on social media.

 

                   

This may cause orders to be processed

slowly and delivery times to be extended

by up to  [ 15 ]  business

                 [  days  ]

However, we have a estimated delivery

time of 7-10 business

days

                                  These are the most common

standard delivery times in our store.

 

            If your order is delayed,

please contact us.                             

 

                                         Need help?

     [   CUSTOMER SUPPORT   ]

 

                          Leave us a suggestion

     [      FEEDBACK     ]