Return policy
[ Buyer protection ]
::::::::::: Manage your
Returns easily via this
[ link ] ::::
Registered user on our
::::::::::::::: website ::::
__
CLICK HERE
___ Our return policy
contemplates a period [ 15 ]
calendar
[ days ]
from the date
___
receipt of the [ product ]
and a maximum
period
Of [ 2 ] hours for the
CANCELLATION OF AN
[ ORDER ]
from the moment the
customer have purchased on our
[ WEBSITE ]
1. [ 15 ] DAYS SATISFACTION
[ GUARANTEE ]
___
If you are not satisfied
with your products,we will
[ refund ]
***
your total purchase,
except for
the shipping costs
___ that are paid by the
customer
and provided
that you meet
____
the requirements set out
in point [ 3 ]
2. CANCELLATION OF
[ ORDERS ]
In the event that a
customer has purchased
[ an ]
item on our website and
[ CHANGES ]
___
his mind or is [ confused ]
when [ choosing ] his
product
We provide him with
a maximum period of [ 2 ]
hours
To cancel his order
[ by ] contacting us through
the [ email ]
boulevard-palace@tech-center.com
___
Once the cancellation
[ procedure ] has been
processed
you will receive an [ email ]
***
confirming that your
purchase has been canceled
within
a maximum period of
[ 24 ] hours
3. RETURN OF A [ PRODUCT ]
As for returns, the customer is
guaranteed by
[ LAW ]
the right to withdraw
from the purchase of the
[ PRODUCT ]
without indicating the reason
FOR [ 15 ]
CALENDAR DAYS
___
Following the [ day ] on which
the [ product ] was
received
provided that it is in perfect
[ condition ]
___
the same state as you he
received [ it ]
***
THAT IS, THE PRODUCT
MUST KEEP ITS NEW
[ STATE ]
AND WITH ITS ORIGINAL
:::::: PACKAGING
When placing an order on
our website, it is the customer's
[ RESPONSABILITY ]
___
to verify that the
data entered is true and
[ CORRECT ]
so that the order can be
[ PROCESSED ]
If the customer makes a
mistake when entering the
[ DATA ]
we will try to resend
the product to the correct
[ ADDRESS ]
but you will have to
pay the shipping [ costs ]
unless
it was our [ mistake ]
***
See the shipping costs by
clicking on the
[ link ]:
[ standard shipping rates ]
___
Once the customer receives
> the [ product ]
and provides his signature
to the carrier that delivers the
[ PRODUCT ]
he is implicitly accepting that the
packaging does not
present
any type of [ damage ]
or irregularity nor is it incorrect
with
respect to the one that
[ you ] bought on our
website
If the product arrives with
[ physical ]
__
defects, breakage
or [ loss ] of any
of its
components
at the time of delivery
___
you must send us a message
through our customer
service
*** Accompanying
the [ images ] that
justify
the condition of the
[ product ]
___
If there is an [ error ] :
> in the colour,
> model or any,
> other aspect of the order,
___
please try to contact
us as [ soon as ]
possible
You have [ 15 ] days
to inform us of your
case
After this period you
will not be able to make
[ CLAIMS ]
***
In order for a product
to be returned, the
item
must be new and unused
and in the [ same ]
condition
that you
[ received ] it
___
It must [ also ] be
provided with its [ original ]
PACKAGING
****
To cancel a purchase during
the [ 15 ] day cooling-off
period
Please visit our
customer service ("contact us")
section
AT THE TOP OF
OUR [ WEBSITE ]
***
[ NOTE ] If the reason for
returning the [ product ]
___
is not [ because ] it
arrived damaged, defective or
incorrect
we will not reimburse
you for the amount of gift
wrap
Shipping [ Costs ]
or any other [ Service ]
related to your
order
We will only [ REFUND ]
*** the amount of the
product
If you use a postage
paid return label, we will
[ DEDUCT ]
the [ SHIPPING ]
[ COST ]
from the total refund
AMOUNY
Once your return is received
and [ INSPECTED ]
___
we will send you an email to notify
you that we have received
your
[ RETURNED ]
[ ITEM ]
We will also notify you of the
approval or rejection of your
[ REFUND ]
___
If the return meets the requirement
___ set forth herein, your
[ REFUND ]
will be processed and a credit will
[ automatically ]
be applied
to your card or original payment
[ method ]
You will be responsible [ for ]
[ paying ] your own
shipping
costs to return
your [ item ]
___
Shipping costs are not
[ refundable ]
___
If you receive a refund, the cost
of return shipping will be
****
DEDUCTED
from your refund
___
4. [ WARRANTY ]
As a general rule each
[ product ]
****
has a basic guarantee of
[ 3 ] months
___
The warranty time of the
[ PRODUCTS ]
may vary depending on the type
OF [ ITEM ]
___
If the warranty time is greater
or less than the standard
[ 3 ] MONTHS
it will be specified for each product
in its [ DESCRIPTION ]
****
The warranty does not cover
damage such as
blows
OR LOSS OF ANY OF ITS
[ COMPONENTS ]
****
The guarantee will remain in force
within the stipulated period
of [ 3 ] months
or the time that applies in
your case according to the
[ ARTICLE ]
***
if there is a fault
y electrical operation of the
[ DEVICE ]
***
If the product is in perfect
condition at the
[ time ]
of delivery but with the passage
[ OF TIME ]
___
and use it develops an
****
[ ELECTRONIC ]
fault and
said incident occurs
within the useful life of the
battery:
Send us a [ MESSSAGE ]
through our customer service
[ CENTER ]
Accompanied by a short
[ video ]
(if valid, recorded with your
own mobile phone) to justify the
[ FAULT ]
5. DELETION OF PERSONAL
[ DATA ]
When returning a product
[ regardless ] of the
REASON
you must do so in the same
conditions in which you
received
it from Boulevard
[ Palace ]
In this sense, you must
remove all personal
[ data ]
ABOUT [ YOU ]
and / or you will be
[ FULLY ]
responsible for any data
[ BREACH ]
that may occur if you
do not [ proceed ] as
indicated
From the returned product
and the box that contains
[ IT ]
you must eliminate any
element that is not
related
____ to said returned
[ PRODUCT ]
****
as it was initially received
from [ Boulevard ] Palace
____
Boulevard Palace will not be
[ responsible ] for the
ELEMENTS
that you leave [ by ]
[ mistake ] in the returned
product
or inside the box that
contains [ it ]
___
You [ agree ] that the
returned product will
become
The property of
[ Boulevard ] Palace
****
and that therefore
[ Boulevard ] Palace
___
has the right to
[ SELL ] it to third parties at
ITS DISCRETION